Privacy Policy
Welcome to StudySolo.com (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy
explains how we collect, use, disclose, and safeguard your information when you visit our website and use
our services, including one-to-one live tuition sessions.
By using our platform, you agree to the terms outlined in this Privacy Policy. If you do not agree, please
do not use our services.
1. Information We Collect
We collect personal and usage information to provide and improve our services:
a) Personal Information
When you register, book a session, or contact us, we may collect:
-
Name
-
Email address
-
Phone number
-
Age or Date of Birth
-
Education details
-
Payment details (via secure third-party payment processors)
-
Any other information you provide voluntarily
b) Usage Data
We automatically collect data when you access or use the platform:
-
IP address
-
Browser type
-
Device information
-
Pages visited and time spent
-
Access times and dates
c) Session Recordings (If Applicable)
If live sessions are recorded (with prior consent), these recordings may be stored for educational quality,
legal compliance, and user protection.
2. How We Use Your Information
We use your data to:
-
Create and manage user accounts
-
Schedule and deliver tuition sessions
-
Communicate with you about your sessions or updates
-
Improve our services and personalize your experience
-
Monitor usage and protect against fraud or abuse
-
Process payments securely
-
Comply with legal obligations
3. How We Share Your Information
We do not sell your personal data. However, we may share information with:
-
Tutors or educators assigned to you
-
Service providers that help us operate our platform (e.g., payment processors, hosting services)
-
Legal authorities if required to comply with law or protect rights
-
Business transfers in case of merger, acquisition, or asset sale
4. Cookies and Tracking Technologies
We use cookies and similar tools to:
-
Save your preferences
-
Analyze website traffic and performance
-
Improve security and functionality
You can control cookies through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your data. While we strive to use commercially
acceptable means to protect your information, no system is 100% secure.
6. Your Rights and Choices
You have the right to:
-
Access or correct your personal information
-
Delete your account and associated data
-
Withdraw consent at any time
-
Opt-out of marketing emails
To exercise these rights, contact us at contact@studysolo.com .
7. Children's Privacy
Our services are intended for users aged 13 and above. If we discover that a child under 13 has provided us
with personal data without parental consent, we will delete such information promptly.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
Please read their privacy policies before engaging.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective
Date” updated accordingly. We encourage you to review it periodically.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: support@studysolo.com
🌐 Website: https://www.studysolo.com